Privacy Policy
Your privacy is important to us. This policy explains how Quad Industrial Group collects, uses, and protects your personal information.
Last Updated: January 2025
Information We Collect
Quad Industrial Group collects information to provide better services to our clients and partners. The types of information we collect include:
Personal Information: Name, email address, phone number, company name, and job title when you contact us, request a quote, or subscribe to our newsletter.
Technical Information: IP address, browser type, device information, and cookies when you visit our website.
Project Information: Details about your industrial projects, facilities, and requirements when you engage our services.
We collect this information when you voluntarily provide it to us or when you interact with our website and services.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide engineering, asset integrity, and industrial services tailored to your needs.
Communication: To respond to your inquiries, send project updates, and provide technical support.
Marketing: To send newsletters, industry insights, and information about our services (with your consent).
Improvement: To analyze website usage and improve our services and user experience.
Legal Compliance: To comply with applicable laws, regulations, and industry standards.
Information Security
Quad Industrial Group takes the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include: - Secure SSL encryption for all data transmission - Access controls and authentication protocols - Regular security assessments and updates - Employee training on data protection - Secure data storage and backup procedures
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
Your Rights
You have certain rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information (subject to legal requirements).
Opt-Out: Unsubscribe from marketing communications at any time.
Data Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience:
Essential Cookies: Required for website functionality and security.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy - Notify you via email if you have an account with us - Post a prominent notice on our website
We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: privacy@quadind.ca
Address: 10180 101 Street, Edmonton, AB T5J 3S4, Canada
Phone: +1 (780) 900-1122